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Destination Policy, Planning and Development

In terms of content, the tourism policy, planning and development module of our framework now contains some eight major components. System Definition is a policy overlay that ensures all those involved in policy formulation are dealing with the same set of parameters, and the same phenomenon. Indeed, failure (either intentional or through negligence) to clearly reach agreement on the `WHAT' of policy formulation is a fatal flaw that is unlikely to be ever corrected once policy formulation has progressed to any great extent.
The next supporting, and equally critical step, is the `crafting' of a Destination Vision. While it is generally agreed that visioning is designed to develop a shared portrait of an `ideal future state' for the destination (that is, the way stakeholders envisage the destination at some loosely defined point in time in the future), the development of such a `shared' vision is not always easy within diverse, democratic societies. Vision statements may be short or long, and they may be presented quite differently. What is important, is that destination stakeholders agree that the final vision statement provides both a meaningful and operational `dream' for the future of their destination.

Tourism Policy Planners must undertake a critical analysis, or Audit of the destination's existing tourism resources and capabilities, as well as the current functioning of its tourism operations. The fundamental goal is to assess both the adequacy and effectiveness of the product, the facilities, the services, and the programs that together provide memorable `destination experiences' for the visitor.

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